1. Welcome to CreateWith

CreateWith (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

• Visit the CreateWith website
• Use our mobile applications
• Install or use our services connected to your online store

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information only when it is necessary to provide and improve our Service.

a) Personal Information

This may include:

• Name
• Email address
• Business or store details
• Billing information
• Contact details

b) Store & App Data

When you connect your store, we may access:

• Store name and URL
• Product, order, and customer metadata (only where required for app functionality)
• App usage settings

c) Usage Data

We may collect information such as:

• Pages visited
• Time spent on pages
• Device type and browser
• IP address (anonymised where possible)

3. How We Use Your Information

We use your data to:

• Provide and maintain the Service
• Improve performance and features
• Communicate important updates and support messages
• Process payments and subscriptions
• Ensure security and prevent fraud
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Cookies & Tracking Technologies

CreateWith uses cookies to improve user experience.

Cookies help us:

• Understand how users interact with the website
• Remember preferences
• Improve functionality

You can control or disable cookies through your browser settings.

5. Data Sharing & Third Parties

We may share data only with trusted third parties when required, such as:

• Hosting providers
• Payment processors
• Analytics services
• Platform integrations (e.g. Shopify)

All third parties are required to handle your data securely and only for authorised purposes.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide our Service
• Meet legal and accounting requirements
• Resolve disputes

When data is no longer required, it is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure servers
• Encrypted communication
• Restricted access controls

However, no online service is completely secure, and we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

CreateWith is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Third-Party Links

Our Service may contain links to third-party websites.

We are not responsible for the privacy practices or content of external sites. Please review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Any changes will be posted on this page
• Continued use of the Service indicates acceptance of the updated policy